The Case Study Library is an output of the TECHNGI project at Loughborough University, funded by Innovate UK and the Economic and Social Science Research Council (grant reference ES/S010416/1). It is part of the £20mn Next Generation Services Research Challenge (one of…
In this paper, the Critical Success Factors (CSFs) for Artificial Intelligence (AI) implementation in insurance markets are identified and illustrated with examples from case study research conducted by Loughborough University as part of its Technology in Next Generation Insurance (TECHNGI)…
This article is an illustration of geography in action, recounting an investigation into an industry’s views of data sharing. The insurance sector is fundamentally analytics driven and based on geospatial data. One option for more effective and efficient insurance for…
The Workshop Digital transformation is projected to offer cost reductions in global international trade of 80% and increased trade volumes of 43%. This amounts to some $9trn or around 10% of global GDP, with particularly large benefits for smaller companies…
TECHNGI was delighted to attend the UKRI Next Generation Services Challenge National Showcase, held on 30 March 2022 in Birmingham, to explore some of the most exciting developments and progress in artificial intelligence (AI) and data analytics technologies across the accountancy,…
Artificial Intelligence (AI) is transforming the insurance industry and there are many examples in the business press and at industry conferences. However, there is a paucity of detailed conceptual analysis and evaluation of AI technology that places AI in a…
What do we/you do with our data? Customers’ data points sources are growing, through the Internet of Things (IoT), telematics and interfacing with third parties’ platforms. Third parties provide either by-product data about their clients, or data that are generated…
This report, commissioned by the WTW research network, investigates the use of AI in property risk assessment. It (i) reviews existing work on risk assessment in commercial and industrial properties and automated information extraction from building blueprints; and (ii) presents…
This paper explores the deployment of technology to embed regulatory objectives within the management and decision-making processes of financial firms. Technological innovations can enhance oversight of prudential and conducts risks, and substantially lower compliance costs. They can also address the…
This paper reviews the opportunities for using technology in insurance regulation (regtech) and supervision (suptech). It is supported by insights from a series of focus groups with UK insurance industry practitioners conducted in the summer of 2021. Insurance firms have…