Case Study: The Future At Lloyd’s And The Future Of Lloyd’s

This case study is a review of The Future at Lloyd’s (https://futureat.lloyds.com/), the digital
transformation program which aims to turn the Lloyd’s market into “the most advanced insurance
market in the world”. It has been written as part of our TECHNGI project on the impact of AI and data technologies on UK insurance.

Our overall objective in writing this case study has been to obtain insight into the opportunities and risks associated with The Future at Lloyd’s program and the impact it can have on Lloyd’s and the wider London insurance market and its place in the global insurance industry.